Subject: Ticket Assigned - Conversation with سيجيش
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 27 Dec 2022 08:49:39 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with سيجيش سيجيش                    Hi           12:31 PM, 27th Dec                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            12:31 PM, 27th Dec                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            12:31 PM, 27th Dec                     سيجيش                    1           12:31 PM, 27th Dec                   MAX UAE whatsapp bot                    Hello سيجيش , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:31 PM, 27th Dec                     سيجيش                    1           12:31 PM, 27th Dec                   MAX UAE whatsapp bot                   Please enter your order number to continue.           12:31 PM, 27th Dec                     سيجيش                    9407555253           12:32 PM, 27th Dec                   MAX UAE whatsapp bot                    We checked and your order is   Cancelled   Here's how your refund works:   Credit or Debit Card- Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.            12:32 PM, 27th Dec                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:32 PM, 27th Dec                     سيجيش                    2           12:32 PM, 27th Dec                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:32 PM, 27th Dec                     سيجيش                    1           12:32 PM, 27th Dec                   MAX UAE whatsapp bot                   Please enter your email address           12:32 PM, 27th Dec                     سيجيش                    [email-masked]           12:32 PM, 27th Dec                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:32 PM, 27th Dec                   Mais                   Hi Sijish, I am Mais, thank you for contacting us, how may I assist you today?           12:33 PM, 27th Dec                     سيجيش                    May I know the reason why my order was cancelled           12:33 PM, 27th Dec                   Mais                   we can see that you have contacted us regarding your order 9407555253           12:33 PM, 27th Dec                     سيجيش                    Yes           12:33 PM, 27th Dec                     سيجيش                    ?           12:34 PM, 27th Dec                     سيجيش                    Hello           12:35 PM, 27th Dec                   Mais                   Please give me a minute to check.           12:36 PM, 27th Dec                     سيجيش                    Ok           12:36 PM, 27th Dec                   Mais                   sorry for this delay, we are still checking           12:41 PM, 27th Dec                     سيجيش                    Its already around 10min           12:42 PM, 27th Dec                   Mais                   We regret to inform you that the order has been canceled because it is out of stock/quality check           12:44 PM, 27th Dec                   Mais                   We truly apologize for the inconvenience caused. This is definitely not the experience we want our customers to have when shopping with us, however, please understand that whenever you place an order, all the items you wish to purchase go to our quality team for quality checks to make sure they are in good condition. Good condition to be sent to you.           12:45 PM, 27th Dec                   Mais                   Is there anything else I can assist you with?           12:45 PM, 27th Dec                     سيجيش                    While during order it was showing in stock           12:45 PM, 27th Dec                   Mais                   please accept our full apology for this, as may the item have a quality issue,           12:47 PM, 27th Dec                   Mais                   We will also not be happy if you receive bad items in your order, which is why the item is canceled and you receive notice on the same           12:47 PM, 27th Dec                   Mais                   Is there anything else I can assist you with?           12:48 PM, 27th Dec                     سيجيش                    No thanks           12:48 PM, 27th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:49 PM, 27th Dec                     سيجيش                    Wn20coupon will still work?           12:49 PM, 27th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5510527