Subject: Ticket Assigned - Conversation with Maitha
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 27 Dec 2022 08:30:17 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Maitha Maitha                    2           12:14 PM, 27th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            12:14 PM, 27th Dec                   Centrepoint UAE whatsapp bot                    Hello Maitha , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:14 PM, 27th Dec                     Maitha                    2           12:14 PM, 27th Dec                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            12:14 PM, 27th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:14 PM, 27th Dec                     Maitha                    2           12:15 PM, 27th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:15 PM, 27th Dec                     Maitha                    1           12:15 PM, 27th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           12:15 PM, 27th Dec                     Maitha                    [email-masked]           12:15 PM, 27th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:15 PM, 27th Dec                   Mais                   Hi Maitha, I am Mais, thank you for contacting us, how may I assist you today?           12:16 PM, 27th Dec                     Maitha                    hello           12:16 PM, 27th Dec                   Mais                   we can see that you have contacted us regarding return process, could you please elaborate your query?           12:16 PM, 27th Dec                     Maitha                    i orderd but received other items           12:16 PM, 27th Dec                     Maitha                    and request a return           12:17 PM, 27th Dec                     Maitha                    but there is a chance to keep the items           12:17 PM, 27th Dec                     Maitha                    and cancel the return           12:17 PM, 27th Dec                   Mais                   could you please share the order number?           12:19 PM, 27th Dec                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           12:20 PM, 27th Dec                   Mais                   I have not received a response from you still, please confirm if we are still connected?           12:22 PM, 27th Dec                     Maitha                    9407189873           12:22 PM, 27th Dec                   Mais                   we have canceled the return request           12:27 PM, 27th Dec                   Mais                   and in case you have been contacted by the courier to collect the items, please inform them about your wish that you do not want tor return anymore           12:28 PM, 27th Dec                   Mais                   Is there anything else I can assist you with?           12:28 PM, 27th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:30 PM, 27th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5510423