Subject: Ticket Assigned - Conversation with Im Berna Dette
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 27 Dec 2022 08:20:42 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Im Berna Dette Im Berna Dette                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  im berna dette Bot:  Hi im berna dette, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4707375551 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1226220002725     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0097466485312            12:14 PM, 27th Dec                   Mais                   Dear customer, I am Mais, thank you for contacting us, how may I assist you today?           12:15 PM, 27th Dec                   Mais                   we can see that you have contacted us regarding your order 4707375551           12:15 PM, 27th Dec                   Mais                   We have checked for you and found via your order tracking number that your order (4707375551) has been out for delivery on (Dec 27\22), and we hope it will be delivered to you as soon as possible.           12:15 PM, 27th Dec                   Mais                   Is there anything else I can assist you with?           12:15 PM, 27th Dec                     Im Berna Dette                    Yes yesterday they said it was failed to deliver but no one called me           12:16 PM, 27th Dec                     Im Berna Dette                    And now I am waiting and still no calls           12:16 PM, 27th Dec                     Im Berna Dette                    Wat is this ? If it's afiled again then ?           12:16 PM, 27th Dec                   Mais                   please accept our full apology for this, and please rest assured that you will be contacted and the order will be delivered at the soonest           12:18 PM, 27th Dec                   Mais                   as the courier will try 3 times to deliver the order successfully and he will attempt today so please allow us the time so that you can be contacted and the order can be delivered           12:18 PM, 27th Dec                   Mais                   Is there anything else I can assist you with?           12:18 PM, 27th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:20 PM, 27th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5510377