Subject: New Reply Received - Orders not process?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 27 Dec 2022 06:57:33 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Orders not process?  Ticket comment <div dir="auto">Thank you for your response. </div>
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<div>On Tue, 27 Dec 2022, 09:40 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Novelyn​,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused ​and for the delay.</div>
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<div dir="ltr">We would like to inform you that this order has not been processed, and now it is canceled and the amount has not been deducted, and when that happened our system tried to place a new order 8407418957 and it has been placed successfully.</div>
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<div dir="ltr">If you want to cancel the new order 8407418957, please do not collect it and it will be canceled automatically after 14 days if it has not been collected, if you do not wish to wait 14 days, You can visit the store to collect the order when it will be ready for collection and return at the same time.</div>
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<div dir="ltr">Once again please accept our full apology.<br><br>We are looking forward to hear from you soon. Thank you for your help!</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Centrepoint </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5509591