Subject: Ticket Assigned - Conversation with Bu Fawzi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 26 Dec 2022 10:16:20 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Bu Fawzi Bu Fawzi                    Hi           02:12 PM, 26th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            02:12 PM, 26th Dec                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            02:12 PM, 26th Dec                     Bu Fawzi                    1           02:12 PM, 26th Dec                   Centrepoint UAE whatsapp bot                    Hello Bu Fawzi , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:12 PM, 26th Dec                     Bu Fawzi                    1           02:12 PM, 26th Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           02:12 PM, 26th Dec                     Bu Fawzi                    9407218218           02:12 PM, 26th Dec                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:       You can also easily track your order from My Account > Order History.             02:12 PM, 26th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:12 PM, 26th Dec                     Bu Fawzi                    2           02:12 PM, 26th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:12 PM, 26th Dec                     Bu Fawzi                    1           02:12 PM, 26th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           02:12 PM, 26th Dec                     Bu Fawzi                    [email-masked]           02:13 PM, 26th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           02:13 PM, 26th Dec                   Mais                   Hi Fawzi, I am Mais, thank you for contacting us, how may I assist you today?           02:14 PM, 26th Dec                     Bu Fawzi                    Hi           02:14 PM, 26th Dec                   Mais                   we can see that you have contacted us regarding your order 9407218218           02:14 PM, 26th Dec                     Bu Fawzi                    When can I come and collect my order?           02:14 PM, 26th Dec                     Bu Fawzi                    Ordered 2 days ago           02:15 PM, 26th Dec                   Mais                   we would like to inform you that the expected date of the order to be ready for collection is 27-12-22           02:15 PM, 26th Dec                   Mais                   so please allow us the time           02:15 PM, 26th Dec                     Bu Fawzi                    Thanks           02:15 PM, 26th Dec                     Bu Fawzi                    Ok           02:15 PM, 26th Dec                   Mais                   Is there anything else I can assist you with?           02:15 PM, 26th Dec                   Mais                   and kindly note that you will receive a message when the order will be ready for collection           02:15 PM, 26th Dec                     Bu Fawzi                    Thanks that's all           02:15 PM, 26th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:15 PM, 26th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5506831