Subject: Ticket Assigned - Conversation with Tasneem
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 26 Dec 2022 09:34:21 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Tasneem Tasneem                    I need to change address           01:28 PM, 26th Dec                   MAX KW Whatsapp BOT                    Hello, welcome to Max!?   مرحبًا بك في ماكس            01:28 PM, 26th Dec                   MAX KW Whatsapp BOT                    Hello Tasneem , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            01:28 PM, 26th Dec                     Tasneem                    2           01:28 PM, 26th Dec                   MAX KW Whatsapp BOT                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 1803316 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            01:28 PM, 26th Dec                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:28 PM, 26th Dec                     Tasneem                    2           01:28 PM, 26th Dec                   MAX KW Whatsapp BOT                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:28 PM, 26th Dec                     Tasneem                    1           01:28 PM, 26th Dec                   MAX KW Whatsapp BOT                   Please enter your email address           01:28 PM, 26th Dec                     Tasneem                    [email-masked]           01:28 PM, 26th Dec                   MAX KW Whatsapp BOT                   Please wait, our agent will be with you shortly. Thanks           01:28 PM, 26th Dec                   Mais                   Hi Tasneem, I am Mais, thank you for contacting us, how may I assist you today?           01:32 PM, 26th Dec                     Tasneem                    I have done a return request           01:32 PM, 26th Dec                   Mais                   we can see that you have contacted us regarding return process, could you please elaborate your query?           01:32 PM, 26th Dec                     Tasneem                    But I need to change address           01:32 PM, 26th Dec                     Tasneem                    I am not able to change address           01:33 PM, 26th Dec                   Mais                   could you please share with us the new address           01:33 PM, 26th Dec                     Tasneem                    Sure           01:33 PM, 26th Dec                     Tasneem                    Block 4,street 100 Ohood sweets opposite side Building no 167 alhamad Floor 1 Khaitan Mob-51532031           01:33 PM, 26th Dec                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             01:33 PM, 26th Dec                   Mais                   we will get in touch with you at the soonest we can           01:33 PM, 26th Dec                   Mais                   Is there anything else I can assist you with?           01:33 PM, 26th Dec                     Tasneem                    Okay           01:33 PM, 26th Dec                     Tasneem                    Thanks           01:33 PM, 26th Dec                     Tasneem                    No that's it           01:33 PM, 26th Dec                     Tasneem                    Just fix this pl           01:34 PM, 26th Dec                     Tasneem                    Please           01:34 PM, 26th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:34 PM, 26th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5506635