Subject: New Reply Received - Request for cancelation of order
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 26 Dec 2022 08:54:05 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Request for cancelation of order  Ticket comment <div>Hello. Thank you for your support and quick response as always. I would also like to ask, if I do not accept the delivery from the courier agent and ask him to cancel the delivery, how long does it take to receive the credit refund? </div>
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<div>Regards, </div>
<div>Taniya <br><br>
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<div>On Monday, December 26, 2022, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Taniya​,</div>
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<br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">Please accept our full apologies for the inconvenience caused to you.<br><br>We see that you want us to cancel your order 1707149596. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.<br><br>Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.<br><br>Once the order will return back to warehouse we will process the refund to your My Credit.<br><br>Feel free to get in touch with us for further assistance!</div>
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<div style="margin-top:0px;margin-bottom:1rem" dir="ltr">Thank You,<br><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);float:none;display:inline!important'>Max </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5504899