Subject: Ticket Assigned - Conversation with BJ
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 26 Dec 2022 08:02:43 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with BJ BJ                    I order for Solid Oversized Sweatshirt wit           11:59 AM, 26th Dec                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            11:59 AM, 26th Dec                   MAX UAE whatsapp bot                    Hello BJ , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:59 AM, 26th Dec                     BJ                    1           11:59 AM, 26th Dec                   MAX UAE whatsapp bot                   Please enter your order number to continue.           11:59 AM, 26th Dec                     BJ                    9407348914           11:59 AM, 26th Dec                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC122622000392    You can also easily track your order from My Account > Order History.             11:59 AM, 26th Dec                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:59 AM, 26th Dec                     BJ                    2           11:59 AM, 26th Dec                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:00 PM, 26th Dec                     BJ                    1           12:00 PM, 26th Dec                   MAX UAE whatsapp bot                   Please enter your email address           12:00 PM, 26th Dec                     BJ                    [email-masked]           12:00 PM, 26th Dec                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:00 PM, 26th Dec                     BJ                    Ok           12:00 PM, 26th Dec                   Mais                   Dear customer, I am Mais, thank you for contacting us, how may I assist you today?           12:00 PM, 26th Dec                   Mais                   we can see that you have contacted us regarding your order 9407348914           12:00 PM, 26th Dec                     BJ                    Am waiting for my order           12:01 PM, 26th Dec                     BJ                    What time am I getting it           12:01 PM, 26th Dec                   Mais                   We have checked for you and found via your order tracking number that your order (9407348914) has been out for delivery on (Dec 26\22), and we hope it will be delivered to you as soon as possible.           12:01 PM, 26th Dec                   Mais                   kindly note that we are unable to determine a specified time to delivering the order           12:01 PM, 26th Dec                     BJ                    Okay           12:01 PM, 26th Dec                   Mais                   but you will be contacted before delivering the order, so please arrange with the courier to deliver the items at your specified time           12:01 PM, 26th Dec                     BJ                    Thanks           12:01 PM, 26th Dec                   Mais                   Is there anything else I can assist you with?           12:01 PM, 26th Dec                     BJ                    Okay thanks           12:02 PM, 26th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:02 PM, 26th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5506193