Subject: Ticket Assigned - Conversation with Abdul
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 25 Dec 2022 09:54:30 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Abdul Abdul                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi abdul, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  0552698117 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9406805204 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP122322000205     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:49 PM, 25th Dec                   Mais                   Dear ustomer, I am Mais, thank you for contacting us, how may I assist you today?           01:49 PM, 25th Dec                   Mais                   we can see that you have contacted us regarding your order 9406805204           01:49 PM, 25th Dec                   Mais                   We have checked for you and found via your order tracking number that your order (9406805204) has been out for delivery on (Dec 25\22), and we hope it will be delivered to you as soon as possible.           01:50 PM, 25th Dec                   Mais                   Is there anything else I can assist you with?           01:50 PM, 25th Dec                     Abdul                             01:50 PM, 25th Dec                     Abdul                    Will we get it today           01:51 PM, 25th Dec                   Mais                   please note that your order is under delivery to you and it will be delivered at the soonest           01:51 PM, 25th Dec                   Mais                   just please allow us the time so that we can do the needful and deliver the order successfully           01:51 PM, 25th Dec                     Abdul                    Ok           01:51 PM, 25th Dec                   Mais                   Is there anything else I can assist you with?           01:51 PM, 25th Dec                     Abdul                    It was supposed to come yesterday           01:52 PM, 25th Dec                     Abdul                    Still it hasn’t come yet           01:52 PM, 25th Dec                   Mais                   I am totally understand you, please accept our full apology for the delay, we will do our best to deliver the order at the soonest we can           01:53 PM, 25th Dec                     Abdul                    Ok thank you           01:53 PM, 25th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:54 PM, 25th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5502994