Subject: Ticket Assigned - Conversation with Mona
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 25 Dec 2022 09:01:34 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mona Mona                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi mona, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  Items from Order# 4707118183. Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  4707118183 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1224220008122     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  97433311080            12:56 PM, 25th Dec                   Mais                   Hi Mona, I am Mais, thank you for contacting us, how may I assist you today?           12:56 PM, 25th Dec                   Mais                   we can see that you have contacted us regarding your order 4707118183           12:57 PM, 25th Dec                     Mona                    yes right           12:57 PM, 25th Dec                   Mais                   We have checked for you and found via your order tracking number that your order (4707118183) has been out for delivery on (Dec 25\22), and we hope it will be delivered to you as soon as possible.           12:57 PM, 25th Dec                     Mona                    I need the delivery today           12:57 PM, 25th Dec                     Mona                    but still no one contacted me           12:57 PM, 25th Dec                   Mais                   please allow us the time so that you can be contacted and the order can be delivered           12:58 PM, 25th Dec                     Mona                    So they are going to delivery it today           12:58 PM, 25th Dec                     Mona                    Ok           12:58 PM, 25th Dec                   Mais                   we will do our best to deliver the order as soon as we can           12:58 PM, 25th Dec                   Mais                   Is there anything else I can assist you with?           12:58 PM, 25th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:01 PM, 25th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5502799