Subject: Ticket Assigned - Conversation with Sainul Abdin
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 25 Dec 2022 08:12:30 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sainul Abdin Sainul Abdin                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi sainul abdin, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9406950969 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP122322003056     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:05 PM, 25th Dec                     Sainul Abdin                    Please           12:05 PM, 25th Dec                   Mais                   Hi Sainul, I am Mais, thank you for contacting us, how may I assist you today?           12:06 PM, 25th Dec                     Sainul Abdin                    My oder status please           12:06 PM, 25th Dec                   Mais                   we can see that you have contacted us regarding your order 9406950969           12:06 PM, 25th Dec                     Sainul Abdin                    Ya           12:06 PM, 25th Dec                     Sainul Abdin                    No updates yet           12:06 PM, 25th Dec                     Sainul Abdin                    It was supposed to come Friday           12:07 PM, 25th Dec                     Sainul Abdin                    I didn't get it till now           12:07 PM, 25th Dec                     Sainul Abdin                    0543056837           12:07 PM, 25th Dec                     Sainul Abdin                    My number           12:07 PM, 25th Dec                   Mais                   Please accept our full apologies for the inconvenience caused to you.           12:07 PM, 25th Dec                     Sainul Abdin                    Or give me contract number of your delivery person           12:08 PM, 25th Dec                   Mais                   could you please confirm your address as well?           12:08 PM, 25th Dec                     Sainul Abdin                    Karama center           12:08 PM, 25th Dec                     Sainul Abdin                    Karama           12:08 PM, 25th Dec                     Sainul Abdin                    Dubai           12:08 PM, 25th Dec                     Sainul Abdin                    Can i get the item today?           12:09 PM, 25th Dec                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             12:09 PM, 25th Dec                   Mais                   we will do our best to deliver the order at the soonest we can           12:09 PM, 25th Dec                   Mais                   Is there anything else I can assist you with?           12:09 PM, 25th Dec                     Sainul Abdin                    Nothing else.this only           12:10 PM, 25th Dec                     Sainul Abdin                    Every day am checking with you           12:10 PM, 25th Dec                     Sainul Abdin                    It was supposed to give xmas dress and you didn't deliver it till now           12:10 PM, 25th Dec                     Sainul Abdin                    You were showing delivery date on 23rd February           12:11 PM, 25th Dec                     Sainul Abdin                    Thank you           12:11 PM, 25th Dec                   Mais                   we will do our best to deliver the order as soon as we can           12:12 PM, 25th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:12 PM, 25th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5502619