Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 25 Dec 2022 05:19:00 +0000

Hi Mais Hasan,  
  The following message composed by you on ticket 5502014 failed to reach the recipient [email-masked]. 
  Reason: "Email dropped as the email account that you tried to reach does not exist. Please verify the recipient's email address for typos or unnecessary spaces and contact [email-masked].  "
  Message content:  Hi Sarah,     Thank you for reaching out to us and giving us the opportunity to serve you.  ​   Please accept our full apologies for the inconvenience caused to you, and we regret to inform you that the exchange service is not available for MAX products.  However, we have processed the refund of amount 17.3 OMR in your My Credit wallet. You can use your my credit account in your online purchase in 5 easy steps:   Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option  ​  Once again please accept our full apology.  Feel free to reach out to us if you need any further assistance!     Thank You, Max Support Team.