Subject: Ticket Assigned - Conversation with Miss Regina
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 24 Dec 2022 07:38:53 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Miss Regina Miss Regina                    Hi           11:26 AM, 24th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            11:26 AM, 24th Dec                   Centrepoint UAE whatsapp bot                    Hello Miss Regina , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:26 AM, 24th Dec                     Miss Regina                    1           11:26 AM, 24th Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           11:26 AM, 24th Dec                     Miss Regina                    9406857085           11:26 AM, 24th Dec                   Centrepoint UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            11:27 AM, 24th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:27 AM, 24th Dec                     Miss Regina                    3           11:27 AM, 24th Dec                   Centrepoint UAE whatsapp bot                    Hi Miss Regina , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            11:27 AM, 24th Dec                     Miss Regina                    5           11:27 AM, 24th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           11:27 AM, 24th Dec                   Mais                   Hi Regina, I am Mais, thank you for contacting us, how may I assist you today?           11:28 AM, 24th Dec                   Mais                   we can see that you have contacted us regarding your order 9406857085           11:28 AM, 24th Dec                     Miss Regina                    Hi good morning I just want to follow up my order I need it for our Christmas party           11:28 AM, 24th Dec                     Miss Regina                    Today           11:30 AM, 24th Dec                   Mais                   we would like to inform you that your order is under delivery to the store and it will be ready for collection at the soonest we can           11:31 AM, 24th Dec                   Mais                   knowing that you will receive a message when the order will be ready for collection           11:31 AM, 24th Dec                   Mais                   Is there anything else I can assist you with?           11:31 AM, 24th Dec                     Miss Regina                    Is it possible that I can take it today?           11:31 AM, 24th Dec                     Miss Regina                    It’s our Christmas party today ?           11:32 AM, 24th Dec                   Mais                   we will do our best to process the order at the soonest we can           11:32 AM, 24th Dec                     Miss Regina                    Is it possible instead of taking it in the store can it be deliver in my house?           11:34 AM, 24th Dec                   Mais                   kindly note that we are unable to change the delivery method of the order after it has been confirmed           11:35 AM, 24th Dec                   Mais                   and we are really sorry for this           11:35 AM, 24th Dec                     Miss Regina                    ?           11:36 AM, 24th Dec                   Mais                   Is there anything else I can assist you with?           11:36 AM, 24th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:38 AM, 24th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5498745