Subject: Ticket Assigned - Conversation with Mohammad
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 24 Dec 2022 07:26:28 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mohammad Mohammad                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  mohammad Bot:  Hi mohammad, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  Live support Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  7807088578 Bot:    Your order is on the way?    Track your order here:      You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97335362140            11:17 AM, 24th Dec                   Mais                   Hi Mohammad, I am Mais, thank you for contacting us, how may I assist you today?           11:18 AM, 24th Dec                   Mais                   we can see that you have contacted us regarding your order 7807088578           11:18 AM, 24th Dec                     Mohammad                    Hala Mais           11:20 AM, 24th Dec                     Mohammad                    Hope you are doing well today           11:20 AM, 24th Dec                     Mohammad                    I actually have an issue in the website, where i can lig in to my account           11:21 AM, 24th Dec                     Mohammad                    The website keeps telling me username or password is wrong           11:21 AM, 24th Dec                     Mohammad                    Even after restting           11:21 AM, 24th Dec                   Mais                   We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.           11:22 AM, 24th Dec                   Mais                   Is there anything else I can assist you with?           11:24 AM, 24th Dec                     Mohammad                    Thank you           11:25 AM, 24th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:26 AM, 24th Dec                     Mohammad                    But issue is not solved           11:26 AM, 24th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5498685