Subject: Ticket Assigned - Conversation with Cyril Skariah
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 24 Dec 2022 06:43:40 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Cyril Skariah Cyril Skariah                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi cyril skariah, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7807061234 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=290377329519     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +1917019319675            10:32 AM, 24th Dec                   Mais                   Hi Cyril, I am Mais, thank you for contacting us, how may I assist you today?           10:33 AM, 24th Dec                   Mais                   we can see that you have contacted us regarding your order 7807061234           10:33 AM, 24th Dec                     Cyril Skariah                    Hi mais           10:33 AM, 24th Dec                     Cyril Skariah                    Yes           10:33 AM, 24th Dec                   Mais                   We have checked for you and found via your order tracking number that your order (7807061234) has been out for delivery on (Dec 24\22), and we hope it will be delivered to you as soon as possible.           10:34 AM, 24th Dec                   Mais                   Is there anything else I can assist you with?           10:34 AM, 24th Dec                     Cyril Skariah                    I wanted to put a message to Delivery executive           10:34 AM, 24th Dec                     Cyril Skariah                    To leave the package with the security guard of my office           10:35 AM, 24th Dec                     Cyril Skariah                    I have mentioned my delivery address as office address           10:35 AM, 24th Dec                     Cyril Skariah                    Ca u help me with that           10:35 AM, 24th Dec                     Cyril Skariah                    its NSH regional office maameer           10:36 AM, 24th Dec                   Mais                   kindly note that you will be contacted by the courier team before delivering the order, so please arrange with him to deliver the order at the way you prefer           10:39 AM, 24th Dec                     Cyril Skariah                    Ok thanks           10:41 AM, 24th Dec                   Mais                   Is there anything else I can assist you with?           10:41 AM, 24th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:43 AM, 24th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5498505