Subject: Ticket Assigned - Conversation with Kishor Kambli
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 24 Dec 2022 06:28:16 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Kishor Kambli Kishor Kambli                    Weve shipped your order 9406802182 with AWB FP122222002367. Please click here to track :https://centrepoint.app.link/buJ9imNGXvb           10:15 AM, 24th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            10:15 AM, 24th Dec                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            10:15 AM, 24th Dec                     Kishor Kambli                    1           10:15 AM, 24th Dec                   Centrepoint UAE whatsapp bot                    Hello Kishor Kambli , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:15 AM, 24th Dec                     Kishor Kambli                    1           10:15 AM, 24th Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           10:15 AM, 24th Dec                     Kishor Kambli                    9406802182           10:16 AM, 24th Dec                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP122222002367    You can also easily track your order from My Account > Order History.             10:16 AM, 24th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:16 AM, 24th Dec                     Kishor Kambli                    2           10:16 AM, 24th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:16 AM, 24th Dec                     Kishor Kambli                    1           10:16 AM, 24th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           10:16 AM, 24th Dec                     Kishor Kambli                    [email-masked]           10:16 AM, 24th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           10:16 AM, 24th Dec                     Kishor Kambli                             10:17 AM, 24th Dec                   Mais                   Hi Kishor, I am Mais, thank you for contacting us.           10:17 AM, 24th Dec                     Kishor Kambli                    Hi           10:17 AM, 24th Dec                   Mais                   please allow me a minute so that i can check your order           10:17 AM, 24th Dec                     Kishor Kambli                    You'll didn't deliver on 22 as promised           10:17 AM, 24th Dec                     Kishor Kambli                    I need it today           10:17 AM, 24th Dec                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           10:18 AM, 24th Dec                   Mais                   Could you please confirm your contact number and your address?           10:18 AM, 24th Dec                     Kishor Kambli                    0557918002           10:18 AM, 24th Dec                     Kishor Kambli                    Delivery address is already mentioned in the order           10:18 AM, 24th Dec                     Kishor Kambli                    Hello           10:20 AM, 24th Dec                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             10:22 AM, 24th Dec                   Mais                   we will get in touch with you at the soonest we can           10:23 AM, 24th Dec                   Mais                   Is there anything else I can assist you with?           10:23 AM, 24th Dec                     Kishor Kambli                    I need the item today           10:23 AM, 24th Dec                   Mais                   we will do our best to deliver the order at the soonest we can           10:24 AM, 24th Dec                   Mais                   Is there anything else I can assist you with?           10:26 AM, 24th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:28 AM, 24th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5498467