Subject: Ticket Assigned - Conversation with عبد الرؤف بليكل
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 24 Dec 2022 06:14:35 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with عبد الرؤف بليكل عبد الرؤف بليكل                    Hi           10:02 AM, 24th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            10:02 AM, 24th Dec                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            10:02 AM, 24th Dec                     عبد الرؤف بليكل                    1           10:02 AM, 24th Dec                   Centrepoint UAE whatsapp bot                    Hello عبد الرؤف بليكل , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:02 AM, 24th Dec                     عبد الرؤف بليكل                    3           10:02 AM, 24th Dec                   Centrepoint UAE whatsapp bot                    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            10:02 AM, 24th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:02 AM, 24th Dec                     عبد الرؤف بليكل                    2           10:05 AM, 24th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:05 AM, 24th Dec                     عبد الرؤف بليكل                    1           10:05 AM, 24th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           10:05 AM, 24th Dec                     عبد الرؤف بليكل                    [email-masked]           10:05 AM, 24th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           10:05 AM, 24th Dec                   Mais                   Hi Abduraoof, I am Mais, thank you for contacting us, how may I assist you today?           10:06 AM, 24th Dec                   Mais                   we can see that you have contacted us regarding refund information, could you please elaborate your query?           10:06 AM, 24th Dec                     عبد الرؤف بليكل                    My two purchase yesterday got cancelled.. i paid throgh apple pay           10:07 AM, 24th Dec                     عبد الرؤف بليكل                    When i will get my refund           10:07 AM, 24th Dec                   Mais                   Please give me a minute to check.           10:09 AM, 24th Dec                     عبد الرؤف بليكل                    Okk           10:09 AM, 24th Dec                   Mais                   regarding the order 9406964065 ,we would like to inform you that we have processed the refund of amount AED47.00 on 12/23/22 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           10:11 AM, 24th Dec                     عبد الرؤف بليكل                    What about the next one           10:11 AM, 24th Dec                   Mais                   As well, regarding the order 9406962748 ,we would like to inform you that we have processed the refund of amount AED47.00 on 12/23/22 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           10:12 AM, 24th Dec                     عبد الرؤف بليكل                    Ok..thanks           10:13 AM, 24th Dec                   Mais                   Is there anything else I can assist you with?           10:13 AM, 24th Dec                     عبد الرؤف بليكل                    Thats all thank u           10:14 AM, 24th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:14 AM, 24th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5498421