Subject: Ticket Assigned - Conversation with Anum
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 23 Dec 2022 09:24:21 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Anum Anum                    Hi           01:14 PM, 23rd Dec                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            01:14 PM, 23rd Dec                   MAX UAE whatsapp bot                    Hello Anum , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            01:14 PM, 23rd Dec                     Anum                    1           01:14 PM, 23rd Dec                   MAX UAE whatsapp bot                   Please enter your order number to continue.           01:14 PM, 23rd Dec                     Anum                    9406009037           01:15 PM, 23rd Dec                   MAX UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           01:15 PM, 23rd Dec                   MAX UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            01:15 PM, 23rd Dec                     Anum                    Hi           01:16 PM, 23rd Dec                   MAX UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            01:16 PM, 23rd Dec                     Anum                    1           01:16 PM, 23rd Dec                   MAX UAE whatsapp bot                   Please enter your order number to continue.           01:16 PM, 23rd Dec                     Anum                    9406889037           01:16 PM, 23rd Dec                   MAX UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            01:16 PM, 23rd Dec                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:16 PM, 23rd Dec                     Anum                    2           01:16 PM, 23rd Dec                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:16 PM, 23rd Dec                     Anum                    1           01:16 PM, 23rd Dec                   MAX UAE whatsapp bot                   Please enter your email address           01:16 PM, 23rd Dec                     Anum                    [email-masked]           01:17 PM, 23rd Dec                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           01:17 PM, 23rd Dec                   Mais                   Hi Anum, I am Mais, thank you for contacting us, how may I assist you today?           01:18 PM, 23rd Dec                   Mais                   we can see that you have contacted us regarding your order 9406889037           01:18 PM, 23rd Dec                     Anum                    Yes plz when i can collect           01:18 PM, 23rd Dec                   Mais                   Please give me a minute to check.           01:20 PM, 23rd Dec                     Anum                    Ok           01:21 PM, 23rd Dec                     Anum                    Bcoz i need it by today or maximum tomorrow kindly as i hv to leave for pakistan           01:22 PM, 23rd Dec                   Mais                   kindly note that the order will be ready for pick up at the soonest           01:22 PM, 23rd Dec                   Mais                   we will do our best to process it at the soonest we can           01:22 PM, 23rd Dec                   Mais                   and you will receive a message when it will be ready for pick up           01:23 PM, 23rd Dec                   Mais                   Is there anything else I can assist you with?           01:23 PM, 23rd Dec                     Anum                    Thank 7           01:23 PM, 23rd Dec                     Anum                    Thank u           01:23 PM, 23rd Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:24 PM, 23rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5495984