Subject: Ticket Assigned - Conversation with Mandeep
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 23 Dec 2022 08:57:38 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mandeep Mandeep                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi mandeep, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800629823 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Phone number Customer:  529689199            12:41 PM, 23rd Dec                     Mandeep                    Ok           12:41 PM, 23rd Dec                     Mandeep                    Order no. 9406870545           12:42 PM, 23rd Dec                   Mais                   Hi Mandeep, I am Mais, thank you for contacting us, how may I assist you today?           12:44 PM, 23rd Dec                   Mais                   please allow me a minute to check your order 9406870545           12:44 PM, 23rd Dec                   Mais                   we would like to inform you that your order is under processing, and the expected date of delivering the order is 24-12-22           12:47 PM, 23rd Dec                   Mais                   so please allow us the time so that you can be contacted and the order can be delivered           12:47 PM, 23rd Dec                   Mais                   in case this is not your query, please provide us with more information so that we can do the enedful check for you further           12:47 PM, 23rd Dec                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           12:49 PM, 23rd Dec                   Mais                   I have not received a response from you still, please confirm if we are still connected?           12:50 PM, 23rd Dec                     Mandeep                    Yes           12:50 PM, 23rd Dec                     Mandeep                    I want to change my order           12:51 PM, 23rd Dec                     Mandeep                    There is prblm with the size           12:51 PM, 23rd Dec                   Mais                   Please note that it is not possible to modify the order or change any products after it has been confirmed.           12:53 PM, 23rd Dec                   Mais                   you can return the item after it will be delivered and then re order the item you wish           12:54 PM, 23rd Dec                   Mais                   Is there anything else I can assist you with?           12:54 PM, 23rd Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:57 PM, 23rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5495899