Subject: Ticket Assigned - Conversation with Dawood..
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 23 Dec 2022 08:52:49 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dawood.. Dawood..                    Hello ?           12:39 PM, 23rd Dec                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            12:39 PM, 23rd Dec                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            12:39 PM, 23rd Dec                     Dawood..                    1           12:39 PM, 23rd Dec                   MAX UAE whatsapp bot                    Hello Dawood.. , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:39 PM, 23rd Dec                     Dawood..                    1           12:39 PM, 23rd Dec                   MAX UAE whatsapp bot                   Please enter your order number to continue.           12:39 PM, 23rd Dec                     Dawood..                    9406530401           12:40 PM, 23rd Dec                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP122122000281    You can also easily track your order from My Account > Order History.             12:40 PM, 23rd Dec                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:40 PM, 23rd Dec                     Dawood..                    Tracking not opening           12:43 PM, 23rd Dec                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:43 PM, 23rd Dec                     Dawood..                    2           12:44 PM, 23rd Dec                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:44 PM, 23rd Dec                     Dawood..                    1           12:44 PM, 23rd Dec                   MAX UAE whatsapp bot                   Please enter your email address           12:44 PM, 23rd Dec                     Dawood..                    [email-masked]           12:45 PM, 23rd Dec                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:45 PM, 23rd Dec                   Mais                   Hi Dawood, I am Mais, thank you for contacting us, how may I assist you today?           12:45 PM, 23rd Dec                   Mais                   we can see that you have contacted us regarding your order 9406530401           12:46 PM, 23rd Dec                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           12:48 PM, 23rd Dec                     Dawood..                    Ok           12:48 PM, 23rd Dec                     Dawood..                    +971544923577           12:49 PM, 23rd Dec                     Dawood..                    Jw Marriott marquis hotel business bay Dubai           12:49 PM, 23rd Dec                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             12:50 PM, 23rd Dec                   Mais                   we will get in touch with you at the soonest we can           12:50 PM, 23rd Dec                   Mais                   Is there anything else I can assist you with?           12:50 PM, 23rd Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:52 PM, 23rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5495885