Subject: Ticket Assigned - Conversation with Vismitha Hegde
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 23 Dec 2022 08:46:29 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Vismitha Hegde Vismitha Hegde                    yes           12:39 PM, 23rd Dec                   MAX KW Whatsapp BOT                    Hello, welcome to Max!?   مرحبًا بك في ماكس            12:39 PM, 23rd Dec                   MAX KW Whatsapp BOT                    Hello Vismitha Hegde , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:39 PM, 23rd Dec                     Vismitha Hegde                    2           12:39 PM, 23rd Dec                   MAX KW Whatsapp BOT                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 1803316 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            12:39 PM, 23rd Dec                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:39 PM, 23rd Dec                     Vismitha Hegde                    2           12:39 PM, 23rd Dec                   MAX KW Whatsapp BOT                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:39 PM, 23rd Dec                     Vismitha Hegde                    1           12:39 PM, 23rd Dec                   MAX KW Whatsapp BOT                   Please enter your email address           12:39 PM, 23rd Dec                     Vismitha Hegde                    [email-masked]           12:39 PM, 23rd Dec                   MAX KW Whatsapp BOT                   Please wait, our agent will be with you shortly. Thanks           12:39 PM, 23rd Dec                   Mais                   Hi Vismitha, I am Mais, thank you for contacting us, how may I assist you today?           12:39 PM, 23rd Dec                     Vismitha Hegde                    i want to return one order           12:40 PM, 23rd Dec                     Vismitha Hegde                    size is not proper           12:40 PM, 23rd Dec                     Vismitha Hegde                    how do i go about it           12:40 PM, 23rd Dec                     Vismitha Hegde                    in order history i am not able to find refund           12:40 PM, 23rd Dec                     Vismitha Hegde                    hi i want to return           12:40 PM, 23rd Dec                     Vismitha Hegde                    shoes           12:40 PM, 23rd Dec                     Vismitha Hegde                    as its improper size           12:40 PM, 23rd Dec                     Vismitha Hegde                    order no           12:40 PM, 23rd Dec                     Vismitha Hegde                             12:40 PM, 23rd Dec                     Vismitha Hegde                             12:40 PM, 23rd Dec                   Mais                   please confirm if this is the intended item Mickey Mouse Print Sneakers with Hook and Loop Closure           12:41 PM, 23rd Dec                     Vismitha Hegde                    yes it is           12:41 PM, 23rd Dec                     Vismitha Hegde                    can i go to store and return           12:41 PM, 23rd Dec                     Vismitha Hegde                    i need size 22           12:42 PM, 23rd Dec                   Mais                   yes sure, you can return to the store           12:42 PM, 23rd Dec                   Mais                   please confirm your wish about returning to the store or through the online           12:42 PM, 23rd Dec                     Vismitha Hegde                    ok can i exchange it in store with different size ?           12:42 PM, 23rd Dec                     Vismitha Hegde                    is it available in store ?           12:43 PM, 23rd Dec                   Mais                   kindly note that the exchange service is not available for MAX           12:43 PM, 23rd Dec                   Mais                   however you can check with the store for more information           12:43 PM, 23rd Dec                     Vismitha Hegde                    can i return ?           12:43 PM, 23rd Dec                     Vismitha Hegde                    and buy different size           12:43 PM, 23rd Dec                   Mais                   yes sure           12:44 PM, 23rd Dec                     Vismitha Hegde                    ok           12:44 PM, 23rd Dec                   Mais                   Is there anything else I can assist you with?           12:44 PM, 23rd Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:46 PM, 23rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5495867