Subject: Ticket Assigned - Conversation with Shawana Hassan
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 23 Dec 2022 07:02:02 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shawana Hassan Shawana Hassan                    Hi           10:54 AM, 23rd Dec                   MAX KW Whatsapp BOT                    Hello, welcome to Max!?   مرحبًا بك في ماكس            10:54 AM, 23rd Dec                   MAX KW Whatsapp BOT                    Hello Shawana Hassan , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:54 AM, 23rd Dec                     Shawana Hassan                    2           10:54 AM, 23rd Dec                   MAX KW Whatsapp BOT                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 1803316 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            10:54 AM, 23rd Dec                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:54 AM, 23rd Dec                     Shawana Hassan                    2           10:54 AM, 23rd Dec                   MAX KW Whatsapp BOT                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:54 AM, 23rd Dec                     Shawana Hassan                    1           10:55 AM, 23rd Dec                   MAX KW Whatsapp BOT                   Please enter your email address           10:55 AM, 23rd Dec                     Shawana Hassan                    [email-masked]           10:55 AM, 23rd Dec                   MAX KW Whatsapp BOT                   Please wait, our agent will be with you shortly. Thanks           10:55 AM, 23rd Dec                   Mais                   Hi Shawana, I am Mais, thank you for contacting us, how may I assist you today?           10:55 AM, 23rd Dec                     Shawana Hassan                    Pk           10:55 AM, 23rd Dec                   Mais                   we can see that you have contacted us regarding return process, could you please elaborate your query?           10:55 AM, 23rd Dec                     Shawana Hassan                    Hi I hope you are good. I do not a return process query I have a query regarding if i place an order now Can you please help me to get the parcel by evening today?           10:56 AM, 23rd Dec                     Shawana Hassan                    As i am traveling early morning tomorrow           10:57 AM, 23rd Dec                   Mais                   kindly note that we are unable to determine a specified time to delivering the order, but usually the order may take 24 hours to be delivered/processed           10:59 AM, 23rd Dec                   Mais                   however we will do our best to deliver the order at the soonest we can           10:59 AM, 23rd Dec                     Shawana Hassan                    Okay thank you           10:59 AM, 23rd Dec                   Mais                   Is there anything else I can assist you with?           11:00 AM, 23rd Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:01 AM, 23rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5495536