Subject: New Reply Received - Re: Order confirmed!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 22 Dec 2022 11:36:33 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div dir="auto">Thank you nice comfortable to wear together with my co-workers thank you merry Christmas </div>
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<div>On Thu, Dec 22, 2022, 2:23 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5484060</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5484060<br><br>لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<div dir="ltr">Mais Hasan : </div>
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<div dir="ltr">Hi M​erry,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused.<br><br>We would like to inform you that after checking your order 8406512177, and according to the information available to us, it turns that your order is under delivery and the expected date of delivering the order is 24-12-2022, so please allow us the time, and make sure that we will do our best to deliver the items correctly without any mistakes.<br><br>Kindly note that you will be contacted on your contact number +96550741197 before delivering the order, so please keep it active so that we can deliver the order at the soonest we can.<br><br>In case your order has not been delivered or you have not been contacted within the mentioned time, please let us know so that we can do the needful.<br><br>We are looking forward to hear from you soon. Thank you for your help!</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span>Centrepoint </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5484060