Subject: Note Added - [#5471818] Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 21 Dec 2022 07:19:45 +0000

Hi ,    Varun Sharma added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5471818    Subject:  Returns   Requester: Ayisha Mujeeb    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">We can return and give the customer equivalent amount +10% as compensation. What was the amount?</span></div>
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<div>From:<span lang="EN-US"> Splash &lt;[email-masked]&gt;
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<b>Sent:</b> Wednesday, 21 December 2022 11:12 AM<br>
<b>To:</b> Varun Sharma &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5471818] - Returns</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System;color:#183247">Hi Team,<br>
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Problem Statement: Customer is complaining about the item.<br>
Order Date: 18/11/2022<br>
Order ID: 9400932314<br>
Tracking ID: FP111822005831<br>
Assistance Required: Quick assistance required.<br>
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Issue Description: Customer has ordered the item(Printed Maxi Tiered Dress with Pie Crust Collar and Neck Tie-Up) and customer is reporting 'The issue is that I wore for it the first time last week and it tore without any rough use where any rectification is
 not possible. I would like to bring to your notice that this has certainly brought discontent to me as your frequent customer. I would like to know my options regarding this issue'. Kindly look into it and do needful.
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Regards,<br>
Reena</span></div>
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