Subject: New Reply Received - Shukran
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 19 Dec 2022 08:32:58 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Shukran  Ticket comment <div dir="auto">Ok i ll w8 for 14 days</div>
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<div>On Mon, 19 Dec 2022, 10:20 Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Zara​,</div>
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<br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused ​and for the delay.</div>
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<div dir="ltr">We would like to inform you that after checking, and according to the information available to us, it turns that you have used 47 Shukran points while placing the order 9406344235, but it has not been successfully placed and the points will be returned to your card within 14 days.</div>
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<div dir="ltr">In case this is not the intended query please provide us with more information, so that we can check for you and assist you further.<br><br>We are looking forward to hear from you soon. Thank you for your help!<br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Max </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5478674