Subject: Ticket Assigned - Conversation with S.ALAmimi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 18 Dec 2022 08:23:36 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with S.ALAmimi S.ALAmimi                    السلام عليكم           12:03 PM, 18th Dec                   Babyshop UAE WhatsApp bot                    Hello, welcome to Babyshop!?   مرحبًا بك في بيبي شوب            12:03 PM, 18th Dec                   Babyshop UAE WhatsApp bot                    Hello S.ALAmimi , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:03 PM, 18th Dec                     S.ALAmimi                    عربي           12:03 PM, 18th Dec                   Babyshop UAE WhatsApp bot                    Hello S.ALAmimi , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:03 PM, 18th Dec                     S.ALAmimi                    عربي           12:03 PM, 18th Dec                   Babyshop UAE WhatsApp bot                    Hello S.ALAmimi , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:03 PM, 18th Dec                     S.ALAmimi                    3           12:03 PM, 18th Dec                   Babyshop UAE WhatsApp bot                    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.            12:03 PM, 18th Dec                   Babyshop UAE WhatsApp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:03 PM, 18th Dec                     S.ALAmimi                    2           12:06 PM, 18th Dec                   Babyshop UAE WhatsApp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:06 PM, 18th Dec                     S.ALAmimi                    1           12:06 PM, 18th Dec                   Babyshop UAE WhatsApp bot                   يرجى إدخال عنوان البريد الإلكتروني           12:06 PM, 18th Dec                     S.ALAmimi                    [email-masked]           12:07 PM, 18th Dec                   Babyshop UAE WhatsApp bot                   يرجى الانتظار، موظف خدمة العملاء معك سيكون معك قريبًا ?           12:07 PM, 18th Dec                   Mais                   عميلنا العزيز, معك ميس, شكراً لك على التواصل معنا, كيف يمكنني مساعدتك اليوم؟           12:07 PM, 18th Dec                   Mais                   يمكننا ان نرى انك قد قمت بالتواصل معنا بما يخص معلومات الاسترداد, هل يمكنك من فضلك توضيح استفسارك؟           12:07 PM, 18th Dec                     S.ALAmimi                    قمت بشراء اونلاين من ثم الغاء الطلب           12:07 PM, 18th Dec                     S.ALAmimi                    و لم يتم ارجاع المبلغ منذ 1-11           12:08 PM, 18th Dec                     S.ALAmimi                             12:08 PM, 18th Dec                   Mais                   يرجى العلم انه لم يتم اقتطاع اي مبلغ من قبلنا, بحيث ان الطلب قج تم الغاؤه قبل ان يتم الاقتطاع للك فان المبلغ من المفترض ان يظهر في حسابك في غضون 7 الى 10 ايام عمل رسمي           12:09 PM, 18th Dec                     S.ALAmimi                    تم الاقتطاع           12:09 PM, 18th Dec                     S.ALAmimi                    و يوجد رسالة من البنك           12:09 PM, 18th Dec                   Mais                   هل يمكنك من فضلك تزويدي بالرسالة           12:09 PM, 18th Dec                     S.ALAmimi                             12:10 PM, 18th Dec                   Mais                   يرجى العلم ان المبلغ لم يتم اقتطاعه من قبلنا بحيث ان الالغاء قد تم قبل ان يتم الاقتطاع, من فضلك التواصل مع البنك الخاص بك وذلك لكي تتم خدمتك على اكمل وجه           12:11 PM, 18th Dec                     S.ALAmimi                    تم الخصم و الرسالة امامكم           12:11 PM, 18th Dec                   Mais                   دقيقة من فضلك لكي يتم التحقق           12:12 PM, 18th Dec                   Mais                   فيما يتعلق بالطلب 9593151560 ، قد قمنا بالتحقق مجددا وتبين أن المبلغ قد تم التصريح به فقط ولم يتم التقاطه ، ونلاحظ أيضًا أن إذن الدفع قد تم إلغاؤه بالفعل من طرفنا.           12:17 PM, 18th Dec                   Mais                   وبالتالي فإننا نطلب منك تقديم اعتراض إلى البنك الذي تتعامل معه, حيث ان التأخير من قبل البنك.           12:18 PM, 18th Dec                   Mais                   هل هناك شيء آخر يمكنني مساعدتك به؟           12:18 PM, 18th Dec                     S.ALAmimi                    لحظات           12:18 PM, 18th Dec                   Mais                   هل ما زلت معنا ؟            12:22 PM, 18th Dec                     S.ALAmimi                    شكرا           12:23 PM, 18th Dec                   Mais                   كان من دواعي سروري مساعدتك. ونتطلع للاستماع منك قريباً.  نتمنى لك يوماً سعيداً           12:23 PM, 18th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5475733