Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 17 Dec 2022 11:20:03 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Delivery  Ticket comment <div><div dir="auto">Dear all</div></div>
<div dir="auto">We have well received the order many thanks for your follow up we much appreciate it.</div>
<div dir="auto">Kind regards </div>
<div dir="auto">Jenny </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 17 Dec 2022 at 11:19 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<br><br>	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5466397</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Ziena Saeed : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Jenny,<br><br>
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<div dir="ltr">Thank you for choosing us to help you.<br><br>We have checked your order number 9405618515 and we found out that your order has been delivered on 15/12/22. Could you please confirm whether you have received your order or not?<br><br>In case you have any issues regarding the product's quality, we kindly ask you to share this with us so that we can assist you accordingly.<br><br>We know that there was a delay in your order and we are really sorry for the inconvenience caused to you. Please be assured as we have forwarded this issue to our concerned team and they are going to make sure that you will not face such issues in your future purchase.</div>
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<br>Thank you for your cooperation and for shopping with us, and we are looking forward to serve you later.<br><br>Happy to help you please contact us for any further questions.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span>Max </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5466397