Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 16 Dec 2022 07:57:07 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  ✍️ Please enter your name Customer:  hi Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7805861846 Bot:   Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please call us for assistance.   You can also easily track your order from My Account > Order History.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  97336055719            11:36 AM, 16th Dec                     hi                    I dint receive my order           11:36 AM, 16th Dec                   Mais                   Dear customer , I am Mais, thank you for contacting us, how may I assist you today?           11:36 AM, 16th Dec                   Mais                   we can see that you have contacted us regarding your order 7805861846           11:37 AM, 16th Dec                     hi                    My name supritha           11:37 AM, 16th Dec                     hi                    Yes I got message order is delivered           11:37 AM, 16th Dec                     hi                    But I dint receive my order yet           11:37 AM, 16th Dec                     hi                    Please check           11:37 AM, 16th Dec                     hi                    It's huge amount           11:37 AM, 16th Dec                   Mais                   as per our records your order has been delivered successfully to you, could you please check with your family members and the securoty           11:38 AM, 16th Dec                     hi                    No           11:38 AM, 16th Dec                     hi                    It is not delivered           11:38 AM, 16th Dec                     hi                    I am at home           11:38 AM, 16th Dec                     hi                    Since morning           11:38 AM, 16th Dec                   Mais                   Please give me a minute to check.           11:40 AM, 16th Dec                     hi                    Yes           11:42 AM, 16th Dec                     hi                    Check where there delivered           11:42 AM, 16th Dec                     hi                    Without confirmation           11:42 AM, 16th Dec                     hi                    They don't call me           11:42 AM, 16th Dec                     hi                    They dint call me           11:43 AM, 16th Dec                   Mais                   we kindly ask you to please confirm if this is your address           11:46 AM, 16th Dec                   Mais                            11:47 AM, 16th Dec                     hi                    Same building           11:47 AM, 16th Dec                     hi                    Flat 24           11:47 AM, 16th Dec                     hi                    Building 39           11:47 AM, 16th Dec                   Mais                   could you please provide us with your exact address?           11:48 AM, 16th Dec                     hi                    Building 39,flat 24,road 352, block 326           11:49 AM, 16th Dec                   Mais                   please confirm your contact number as well           11:50 AM, 16th Dec                     hi                    36468361           11:50 AM, 16th Dec                     hi                    36055719           11:50 AM, 16th Dec                     hi                    Both are my numbers           11:51 AM, 16th Dec                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             11:52 AM, 16th Dec                   Mais                   We will get in touch with you at the soonest we can           11:52 AM, 16th Dec                   Mais                   Is there anything else I can assist you with?           11:52 AM, 16th Dec                     hi                    Pls fix this           11:52 AM, 16th Dec                     hi                    It's huge amount           11:52 AM, 16th Dec                   Mais                   we will do our best to solve this issue at the soonest we can           11:52 AM, 16th Dec                     hi                    How can delivery guy deliver without my confirmation or checking CPR           11:52 AM, 16th Dec                     hi                    Please call me for any update           11:53 AM, 16th Dec                   Mais                   we will check with the team and get in touch with you at the soonest           11:53 AM, 16th Dec                   Mais                   Is there anything else I can assist you with?           11:55 AM, 16th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:56 AM, 16th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5469106