Subject: Ticket Assigned - Conversation with hi
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 16 Dec 2022 07:20:26 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi hi, what do you need help with? Customer:  Start Again Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  Hi hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  7805700004 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP1214220007561     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:07 AM, 16th Dec                     hi                             11:09 AM, 16th Dec                   Mais                   Dear customer, I am Mais, thank you for contacting us.           11:09 AM, 16th Dec                   Mais                   Please give me a minute to check.           11:09 AM, 16th Dec                     hi                    Ok           11:10 AM, 16th Dec                     hi                    ?           11:12 AM, 16th Dec                     hi                    Hi Mais.. its been more than 5mins           11:14 AM, 16th Dec                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           11:14 AM, 16th Dec                     hi                    39797226           11:14 AM, 16th Dec                     hi                    Address villa 1294 road 2240 block 422           11:14 AM, 16th Dec                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             11:15 AM, 16th Dec                   Mais                   we will get in touch with you and deliver your order at the soonest we can           11:15 AM, 16th Dec                   Mais                   Is there anything else I can assist you with?           11:15 AM, 16th Dec                     hi                    I spoke to the delivery yesterday and said that i was in the office..           11:15 AM, 16th Dec                     hi                    I want to know how can i track or when it will be delivered again           11:16 AM, 16th Dec                     hi                    So at least i know if i should go out today and wait for it or not           11:16 AM, 16th Dec                   Mais                   yes sure it will be delivered again, please note that the courier will try 3 times in order to deliver your order successfully, so please allow us the time so that we can do the needful and assist you further           11:16 AM, 16th Dec                     hi                    So will it attempt again today?           11:17 AM, 16th Dec                   Mais                   he will attempt within 24 hours, please allow us the time           11:18 AM, 16th Dec                     hi                    Ok           11:18 AM, 16th Dec                   Mais                   Is there anything else I can assist you with?           11:18 AM, 16th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:20 AM, 16th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5468992