Subject: Ticket Assigned - Conversation with hyy
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 16 Dec 2022 07:15:07 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hyy hyy                    Bot:    Hi, welcome to Babyshop?  مرحبًا بك في بيبي شوب  Bot:  ✍️ Please enter your name Customer:  hyy Bot:  Hi hyy, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9405909990 Bot:   We checked and your order is   Cancelled   Here's how your refund works:   Credit or Debit Card- Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0588390600            11:04 AM, 16th Dec                     hyy                    Please make sure a agent call me ..... If the product not available..why is it even is it on display           11:05 AM, 16th Dec                     hyy                    Even a customer got occasion right thts y we order           11:06 AM, 16th Dec                   Mais                   Dear customer, I am Mais, thank you for contacting us.           11:07 AM, 16th Dec                   Mais                   Please accept our full apologies for any inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           11:07 AM, 16th Dec                   Mais                   could you please provide us with more information along with the order number           11:07 AM, 16th Dec                     hyy                    Oki           11:08 AM, 16th Dec                     hyy                    9405909990           11:09 AM, 16th Dec                     hyy                    This is the order number why is it cancelled           11:09 AM, 16th Dec                     hyy                    I don't want refund I need alternative solution I need other item           11:10 AM, 16th Dec                     hyy                    Can I redeem it           11:10 AM, 16th Dec                     hyy                    So I can purchase something else           11:10 AM, 16th Dec                   Mais                   We really apologize for the inconvenience caused. This is definitely not the experience we want our customers to have when shopping with us, however, please understand that whenever you place an order, all the items you wish to purchase go to our quality team for quality checks to make sure they are in good condition. Good condition to be sent to you.           11:12 AM, 16th Dec                   Mais                   We regret to inform you that the product has been canceled from the order due to out of stock / quality reasons           11:13 AM, 16th Dec                   Mais                   once again please accept our full apology for this           11:13 AM, 16th Dec                   Mais                   Is there anything else I can assist you with?           11:13 AM, 16th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:14 AM, 16th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5468976