Subject: Ticket Assigned - Conversation with Ice Raciles
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 16 Dec 2022 07:10:59 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ice Raciles Ice Raciles                    Hi           11:04 AM, 16th Dec                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            11:04 AM, 16th Dec                   MAX UAE whatsapp bot                    Hello Ice Raciles , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:04 AM, 16th Dec                     Ice Raciles                    1           11:04 AM, 16th Dec                   MAX UAE whatsapp bot                   Please enter your order number to continue.           11:04 AM, 16th Dec                     Ice Raciles                    9405461611           11:04 AM, 16th Dec                   MAX UAE whatsapp bot                    Your order is on the way?   Processing   Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP121322000014    You can also easily track your order from My Account > Order History.             11:04 AM, 16th Dec                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:04 AM, 16th Dec                     Ice Raciles                    2           11:05 AM, 16th Dec                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:05 AM, 16th Dec                     Ice Raciles                    1           11:05 AM, 16th Dec                   MAX UAE whatsapp bot                   Please enter your email address           11:05 AM, 16th Dec                     Ice Raciles                    [email-masked]           11:05 AM, 16th Dec                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           11:05 AM, 16th Dec                     Ice Raciles                    thank you           11:05 AM, 16th Dec                   Mais                   Dear customer, I am Mais, thank you for contacting us, how may I assist you today?           11:06 AM, 16th Dec                   Mais                   we can see that you have contacted us regarding your order 9405461611           11:06 AM, 16th Dec                     Ice Raciles                    Yes           11:06 AM, 16th Dec                   Mais                   We have checked for you and found via your order tracking number that your order (9405461611) has been out for delivery on (Dec 16\22), and we hope it will be delivered to you as soon as possible.           11:06 AM, 16th Dec                     Ice Raciles                    Pls i want to ask what time the deliver bcoz i need this item today           11:06 AM, 16th Dec                   Mais                   kindly note that we are unable to determine a specified time, but you will be contacted before delivering the order, so please arrange with the courier to deliver it at your specified time           11:08 AM, 16th Dec                   Mais                   Is there anything else I can assist you with?           11:08 AM, 16th Dec                     Ice Raciles                    no one message me i want to get there number           11:09 AM, 16th Dec                   Mais                   please allow us the time so that you can be contacted by the courier, and kindly accept our full apology that we do not have the courier's numbers           11:10 AM, 16th Dec                     Ice Raciles                    Ok thsnk you           11:10 AM, 16th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:10 AM, 16th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5468969