Subject: Ticket Assigned - Conversation with Yang❤️
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 16 Dec 2022 05:12:29 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Yang❤️ Yang❤️                    Good day! I ordered online on 11th December but still not delivered, they called on 12th but i’m not home so i recheduled on 13th but nobody came at rescheduled date. Please do the needful. Thank You.   Order # 8405378984           09:01 AM, 16th Dec                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            09:01 AM, 16th Dec                    Centrepoint KW whatsapp bot                    Hello Yang❤️ , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            09:01 AM, 16th Dec                     Yang❤️                    1           09:01 AM, 16th Dec                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           09:01 AM, 16th Dec                     Yang❤️                    8405378984           09:01 AM, 16th Dec                    Centrepoint KW whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=100079848156    You can also easily track your order from My Account > Order History.             09:01 AM, 16th Dec                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:01 AM, 16th Dec                     Yang❤️                    2           09:02 AM, 16th Dec                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             09:02 AM, 16th Dec                     Yang❤️                    1           09:02 AM, 16th Dec                    Centrepoint KW whatsapp bot                   Please enter your email address           09:02 AM, 16th Dec                     Yang❤️                    [email-masked]           09:02 AM, 16th Dec                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           09:02 AM, 16th Dec                   Mais                   Hi Yang, I am Mais, thank you for contacting us, how may I assist you today?           09:03 AM, 16th Dec                   Mais                   we can see that you have contacted us regarding your order 8405378984           09:03 AM, 16th Dec                     Yang❤️                    Good day! I ordered online on 11th December but still not delivered, they called on 12th but i’m not home so i recheduled on 13th but nobody came at rescheduled date. Please do the needful. Thank You.   Order # 8405378984           09:04 AM, 16th Dec                   Mais                   Please give me a minute to check.           09:04 AM, 16th Dec                   Mais                   could you please confirm your contact number and your address           09:05 AM, 16th Dec                     Yang❤️                    94725869           09:05 AM, 16th Dec                     Yang❤️                    Blk. 15, St. 13 North Ahmadi           09:05 AM, 16th Dec                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             09:07 AM, 16th Dec                   Mais                   we will get in touch with you at the soonest we can           09:07 AM, 16th Dec                   Mais                   Is there anything else I can assist you with?           09:07 AM, 16th Dec                     Yang❤️                    Thank you, i hope they will come as scheduled when they are calling because not all the time i’m home.           09:09 AM, 16th Dec                   Mais                   we will do our best to solve this issue at the soonest we can, and you will be contacted before delivering the order, so please rest assured           09:09 AM, 16th Dec                   Mais                   Is there anything else I can assist you with?           09:09 AM, 16th Dec                     Yang❤️                    That’s all, thanks           09:09 AM, 16th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:11 AM, 16th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5468741