Subject: Ticket Assigned - Conversation with Raza
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 15 Dec 2022 09:27:23 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Raza Raza                    2           01:19 PM, 15th Dec                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            01:19 PM, 15th Dec                   MAX UAE whatsapp bot                    Hello Raza , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            01:19 PM, 15th Dec                     Raza                    1           01:19 PM, 15th Dec                   MAX UAE whatsapp bot                   Please enter your order number to continue.           01:19 PM, 15th Dec                     Raza                    9405778789           01:19 PM, 15th Dec                   MAX UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            01:19 PM, 15th Dec                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:19 PM, 15th Dec                     Raza                    2           01:19 PM, 15th Dec                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:19 PM, 15th Dec                     Raza                    1           01:19 PM, 15th Dec                   MAX UAE whatsapp bot                   Please enter your email address           01:19 PM, 15th Dec                     Raza                    [email-masked]           01:20 PM, 15th Dec                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           01:20 PM, 15th Dec                     Raza                    Ok           01:20 PM, 15th Dec                   Mais                   Hi Raza, I am Mais, thank you for contacting us, how may I assist you today?           01:21 PM, 15th Dec                     Raza                    Yes           01:21 PM, 15th Dec                   Mais                   we can see that you have contacted us regarding your order 9405778789           01:21 PM, 15th Dec                     Raza                    Ok           01:21 PM, 15th Dec                     Raza                    I want to ask when can i collect it           01:21 PM, 15th Dec                     Raza                    Today or tomorrow           01:21 PM, 15th Dec                   Mais                   we would like to inform you that the expected date for the order to be ready for collection is 15-12-22           01:24 PM, 15th Dec                   Mais                   so please allow us the time, and please note that you will receive a message when the order will be ready for collection           01:25 PM, 15th Dec                   Mais                   Is there anything else I can assist you with?           01:25 PM, 15th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:27 PM, 15th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5465729