Subject: Ticket Assigned - Conversation with D
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 15 Dec 2022 08:54:50 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with D D                    https://www.centrepointstores.com/ae/en/p/165162961           12:38 PM, 15th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            12:38 PM, 15th Dec                   Centrepoint UAE whatsapp bot                    Hello D , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:38 PM, 15th Dec                     D                    This one           12:38 PM, 15th Dec                   Centrepoint UAE whatsapp bot                    Hi D , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            12:38 PM, 15th Dec                     D                    5           12:38 PM, 15th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:39 PM, 15th Dec                     D                    Ok           12:39 PM, 15th Dec                   Mais                   Hi Danao, I am Mais, thank you for contacting us, how may I assist you today?           12:40 PM, 15th Dec                     D                    Please check above           12:41 PM, 15th Dec                   Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:42 PM, 15th Dec                     D                    I need to check if it’s available in any stored           12:42 PM, 15th Dec                     D                    S           12:42 PM, 15th Dec                   Mais                   yes please allow us a minute to check this for you           12:43 PM, 15th Dec                   Mais                   sorry for the delay, we are still checking           12:46 PM, 15th Dec                     D                    Ok           12:46 PM, 15th Dec                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             12:51 PM, 15th Dec                   Mais                   we will get in touch with you at the soonest we can           12:51 PM, 15th Dec                   Mais                   Is there anything else I can assist you with?           12:51 PM, 15th Dec                     D                    Which issue?           12:52 PM, 15th Dec                   Mais                   the availability of the item at the stores, please allow us some time and we will update you through your email           12:53 PM, 15th Dec                   Mais                   Is there anything else I can assist you with?           12:53 PM, 15th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:54 PM, 15th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5465541