Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 15 Dec 2022 08:32:08 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi hello, what do you need help with? Customer:  Start Again Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi hello, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  n Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  Start Again Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi hello, what do you need help with? Customer:  ?Store Location Bot:    Looking for a Centrepoint Stores store near you? Just tap on the link below? and choose your city.   www.centrepointstores.com/qa/en/storelocator   Happy shopping!?️   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97450879370            12:13 PM, 15th Dec                     hello                    okay           12:13 PM, 15th Dec                     hello                    anyone here           12:15 PM, 15th Dec                   Mais                   Dear customer, I am Mais, thank you for contacting us, how may I assist you today?           12:15 PM, 15th Dec                     hello                    yes i would like to know about the delivery of my order           12:15 PM, 15th Dec                     hello                    I want it to be shipped today as I will be travelling tomorrow           12:15 PM, 15th Dec                     hello                    is that possible           12:15 PM, 15th Dec                   Mais                   could you please share the order number with us           12:17 PM, 15th Dec                     hello                    4705826788           12:18 PM, 15th Dec                   Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:21 PM, 15th Dec                     hello                    ok           12:23 PM, 15th Dec                   Mais                   we would like to inform you that the expected date of delivering the order is 16-12-22           12:27 PM, 15th Dec                     hello                    can you expedite it           12:27 PM, 15th Dec                   Mais                   so please allow us the time, and please note that you will be contacted before delivering the order so please arrange with the courier to deliver it at your specified time           12:27 PM, 15th Dec                   Mais                   and we will do our best to deliver the order at the soonest we can           12:27 PM, 15th Dec                   Mais                   Is there anything else I can assist you with?           12:27 PM, 15th Dec                     hello                    I want it to be delivered today because I will be travelling tomorrow           12:28 PM, 15th Dec                   Mais                   we will do our best to deliver the order at the soonest we can           12:29 PM, 15th Dec                   Mais                   Is there anything else I can assist you with?           12:30 PM, 15th Dec                     hello                    no           12:30 PM, 15th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:31 PM, 15th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5465425