Subject: Ticket Assigned - Conversation with Kanhiya Gupta
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 15 Dec 2022 08:06:51 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Kanhiya Gupta Kanhiya Gupta                    Hi, can you pls tell me the order status of # 8405622482           11:57 AM, 15th Dec                    Centrepoint KW whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            11:57 AM, 15th Dec                    Centrepoint KW whatsapp bot                    Hello Kanhiya Gupta , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Information  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:57 AM, 15th Dec                     Kanhiya Gupta                    1           11:57 AM, 15th Dec                    Centrepoint KW whatsapp bot                   Please enter your order number to continue.           11:57 AM, 15th Dec                     Kanhiya Gupta                    8405622482           11:57 AM, 15th Dec                    Centrepoint KW whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP1214220002804    You can also easily track your order from My Account > Order History.             11:57 AM, 15th Dec                    Centrepoint KW whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:57 AM, 15th Dec                     Kanhiya Gupta                    2           11:57 AM, 15th Dec                    Centrepoint KW whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:57 AM, 15th Dec                     Kanhiya Gupta                    1           11:58 AM, 15th Dec                    Centrepoint KW whatsapp bot                   Please enter your email address           11:58 AM, 15th Dec                     Kanhiya Gupta                    [email-masked]           11:58 AM, 15th Dec                    Centrepoint KW whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           11:58 AM, 15th Dec                   Mais                   Hi Kanu, I am Mais, thank you for contacting us, how may I assist you today?           11:59 AM, 15th Dec                   Mais                   we can see that you have contacted us regarding your order 8405622482           11:59 AM, 15th Dec                     Kanhiya Gupta                    yes           11:59 AM, 15th Dec                     Kanhiya Gupta                    its showing out for delivery since yesterday           11:59 AM, 15th Dec                     Kanhiya Gupta                    but no update till now           12:00 PM, 15th Dec                     Kanhiya Gupta                    when it will be delivered           12:00 PM, 15th Dec                   Mais                   could you please confirm your contact number and your address?           12:00 PM, 15th Dec                     Kanhiya Gupta                    99880943           12:00 PM, 15th Dec                     Kanhiya Gupta                    farwaniya, block 6, street 103           12:00 PM, 15th Dec                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             12:01 PM, 15th Dec                   Mais                   we will get in touch with you at the soonest we can           12:01 PM, 15th Dec                   Mais                   Is there anything else I can assist you with?           12:01 PM, 15th Dec                     Kanhiya Gupta                    can i expect when it wil arrive           12:02 PM, 15th Dec                     Kanhiya Gupta                    no thank you!!           12:02 PM, 15th Dec                   Mais                   we will try to deliver the order at the soonest we can, just please allow us the time           12:03 PM, 15th Dec                     Kanhiya Gupta                    Okay           12:04 PM, 15th Dec                   Mais                   Is there anything else I can assist you with?           12:04 PM, 15th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:06 PM, 15th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5465283