Subject: New Reply Received - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 15 Dec 2022 07:35:12 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="auto">Hi how about my return payment I don't receive not yet..</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 27 Nov 2022, 7:21 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5335380</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr">
<span>-</span>-</div>
<div dir="ltr">Mais Hasan : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Mehboob,<br><br>Thank you for reaching out to us, and giving us the opportunity to serve you,<br><br>Please accept our sincere apologies for the inconvenience caused,</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">After following up the return request we can see that the courier has collected the returns on 25/11/2022 can you please confirm the same we would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.</div>
<div><br></div>
<div dir="ltr">Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.<br>
</div>
<div><br></div>
<div dir="ltr">Feel free to contact us for further assistance, looking forward to hear from you, <br><br>
</div>
</div>
<div dir="ltr"><div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span>Centrepoint </span>Support Team</div></div>
</div>
<br>

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5335380