Subject: Ticket Assigned - Conversation with talha zahoor
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 15 Dec 2022 06:36:23 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with talha zahoor talha zahoor                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi talha zahoor, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9405178631 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=SD009412967     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0504905052            10:52 PM, 11th Dec                   mazen                   Hi talha  , thank you for contacting us. This's Mazen We would be happy to help you.           10:53 PM, 11th Dec                   mazen                   We request you to please allow us some time to check your details and back to you, stay with us           10:54 PM, 11th Dec                   mazen                   Is this contact number is correct +971504905052 ?           10:55 PM, 11th Dec                     talha zahoor                    yes           10:57 PM, 11th Dec                   mazen                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           10:57 PM, 11th Dec                   mazen                   Do you have any other inquiries that we can help with?           10:58 PM, 11th Dec                   mazen                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:01 PM, 11th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5449579