Subject: Note Added - [#5427918] Re: استرجاع الطلب بسبب نقص في عجلة العربة
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 14 Dec 2022 13:10:58 +0000

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5427918    Subject:  Re: استرجاع الطلب بسبب نقص في عجلة العربة    Requester: Anaaaa1995    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">++<a id="OWAAM1477BF73CB904F9DB3A64EFC1AC0B89F" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ajfar Mohamed</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi Ajfar – Can you please ask NF team to assist this customer. Customer received the order, but the wheel is missing. Images attached.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAMA51E553199ED479AA052F07C944C7F47" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Centrepoint</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please share the customer details here. Team will connect with customer &amp; do the needful.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,<br>
Ankur</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From:<span lang="EN-US"> Centrepoint &lt;[email-masked]&gt;
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<b>Sent:</b> Wednesday, 14 December 2022 1:33 PM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5427918] - Re: استرجاع الطلب بسبب نقص في عجلة العربة</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Please assist us with this.</span></div>
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Problem Statement: Missing items - Return Approval<br>
Order ID: 1704321675<br>
Tracking ID: LMK0010042019<br>
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Issue Description: Customer received missing item, so please check whether a replacement will be provided or we need to create a return and refund request, and advise<br>
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The missing item is 164429329 - -Juniors Scooty Charcoal Baby Buggy with Compact and Foldable Frame (Upto 3 years).</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thanks for your help!<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Mais.</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5427918:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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