Subject: Ticket Assigned - Conversation with hello
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 14 Dec 2022 12:04:18 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hello Bot:  Hi hello, what do you need help with? Customer:  ?Store Location Bot:    Looking for a Centrepoint Stores store near you? Just tap on the link below? and choose your city.   www.centrepointstores.com/om/en/storelocator   Happy shopping!?️   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0096899245921            03:45 PM, 14th Dec                   Mais                   Hi Sudhir, I am Mais, thank you for contacting us, how may I assist you today?           03:46 PM, 14th Dec                     hello                    yes please           03:46 PM, 14th Dec                     hello                    I have a shukran gift card issued by UAE           03:46 PM, 14th Dec                     hello                    can I redeem at Muscat Oman           03:47 PM, 14th Dec                   Mais                   kindly note that you can use the gift card in the same territory which you have purchased from           03:49 PM, 14th Dec                     hello                    But i m told that that i can use in Oman also           03:50 PM, 14th Dec                     hello                    its issued by https://www.marketplace.rewardsby.com/selectedgiftcard           03:51 PM, 14th Dec                   Mais                   Please give me a minute to check.           03:54 PM, 14th Dec                   Mais                   sorry for this delay, kindly note that the gift card can be only used in the same territory of the purchasing           03:59 PM, 14th Dec                   Mais                   please check with the relevant team from where you got this gift card           04:01 PM, 14th Dec                   Mais                   Is there anything else I can assist you with?           04:02 PM, 14th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:03 PM, 14th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5462023