Subject: Ticket Assigned - Conversation with Joy
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 14 Dec 2022 11:47:49 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Joy Joy                    Hi           03:40 PM, 14th Dec                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            03:40 PM, 14th Dec                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:40 PM, 14th Dec                     Joy                    1           03:41 PM, 14th Dec                   MAX UAE whatsapp bot                    Hello Joy , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:41 PM, 14th Dec                     Joy                    cancel           03:41 PM, 14th Dec                   MAX UAE whatsapp bot                    Hi Joy , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            03:41 PM, 14th Dec                     Joy                    5           03:41 PM, 14th Dec                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:41 PM, 14th Dec                   Mais                   Hi Joy, I am Mais, thank you for contacting us, how may I assist you today?           03:41 PM, 14th Dec                     Joy                    hi I want to cancel an item           03:42 PM, 14th Dec                   Mais                   please provide us with the name of the item along with the order number           03:42 PM, 14th Dec                     Joy                             03:43 PM, 14th Dec                   Mais                   we regret to inform you that we are unable to cancel the order as it has been shipped and it is on it's way to the store           03:45 PM, 14th Dec                   Mais                   however please note that the order will be canceled automatically after 14 days if it has not been collected           03:45 PM, 14th Dec                   Mais                   so please allow us the time           03:45 PM, 14th Dec                   Mais                   Is there anything else I can assist you with?           03:45 PM, 14th Dec                     Joy                    thats all  I cancel it in the store. thank you for assisting.           03:46 PM, 14th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:47 PM, 14th Dec                     Joy                    ?           03:47 PM, 14th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5461931