Subject: New Reply Received - 4705198800
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 14 Dec 2022 09:33:31 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  4705198800  Ticket comment <div>
<div>
<div dir="ltr">
<div>Hello,</div>
<div dir="ltr">
<br>
</div>
<div dir="ltr">I just want to know when will i get the refund of the below case .</div>
<div dir="ltr">
<br>
</div>
<div dir="ltr">The items have been returned to your team and i have checked my wallet still no refund.</div>
<div dir="ltr">
<br>
</div>
<div dir="ltr">Please advise !</div>
</div>
</div>
<div id="ms-outlook-mobile-signature">
<div>
<br>
</div>
Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
</div>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, December 14, 2022 10:19:42 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> 4705198800
</div>
<div> </div>

<div>
<div style="font-size:14px">
<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5447646</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr">
<span>-</span>-</div>
<div dir="ltr">Mais Hasan : </div>
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Katia,</div>
<div dir="ltr">
<br>
Thank you for contacting us, and giving us the opportunity to serve you.<br>
<br>
Please accept our full apologies for the inconvenience caused to you.<br>
<br>
We would like to inform you that a return request has been created for the products from the order No. (4705198800) dated on (12-12-22) and the items will be received by the transport partner LMG within 3 to 5 working days .<br>
<br>
You can also track the return request via the LMG website <a href="https://bit.ly/3v0Daf7" rel="noreferrer">
https://bit.ly/3v0Daf7</a> through the tracking number (RP1212220003770).<br>
<br>
Knowing that you will be contacted via your contact number (+97433865657) before collecting the products. We kindly ask you to keep it active so that we can collect your returns as soon as possible.<br>
<br>
And in case you have faced any issue with collection process, we kindly ask you to re-contact with us so that we can assist you to the fullest.<br>
<br>
Thank you for your shopping and cooperation with us.<br>
<br>
Do not hesitate to contact us if you have any questions!<br>
<br>
</div>
</div>
<div dir="ltr" style="margin-top:0px; margin-bottom:1rem; box-sizing:border-box">
Thank You,<br style="box-sizing:border-box">
<span style="color:rgb(0,0,0)">Centrepoint </span>Support Team.</div>
</div>
<div></div>
<br>

</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5447646