Subject: Ticket Assigned - Conversation with Guest
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 13 Dec 2022 12:33:07 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Guest Guest                    Customer:  govind Bot:  Hi , what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4705226302 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC1211220001551     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97450685767            04:22 PM, 13th Dec                   Mais                   Hi Govin, I am Mais, thank you for contacting us, how may I assist you today?           04:23 PM, 13th Dec                   Mais                   we can see that you have contacted us regarding your order 4705226302           04:23 PM, 13th Dec                     Guest                    i ordered a dress and while order it was showing to deliver next day but still cant get           04:24 PM, 13th Dec                     Guest                    we have to use for party purposes           04:24 PM, 13th Dec                     Guest                    and everyday showing in system next day           04:24 PM, 13th Dec                   Mais                   regarding the order 4705226302, kindly note that as per our records you have received 3 items on 11-12-22           04:25 PM, 13th Dec                     Guest                    yes, but one black dress was very important to use           04:25 PM, 13th Dec                   Mais                   and the other 2 items have not been shipped yet, could you please provide us with the exact name of the intended item           04:25 PM, 13th Dec                     Guest                    that one we cant ge           04:25 PM, 13th Dec                     Guest                    styli elastic waistband printed A-line Midi skrit           04:26 PM, 13th Dec                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             04:28 PM, 13th Dec                   Mais                   we will get in touch with you at the soonest we can           04:28 PM, 13th Dec                   Mais                   Is there anything else I can assist you with?           04:28 PM, 13th Dec                     Guest                    no, this item is very important, my wife is not talking with me because of this           04:28 PM, 13th Dec                     Guest                    pls try and deliver ASAP.           04:29 PM, 13th Dec                   Mais                   we will do our best to deliver your item at the soonest we can           04:30 PM, 13th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:32 PM, 13th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5457583