Subject: Ticket Assigned - Conversation with shital nikam
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 13 Dec 2022 12:16:25 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shital nikam shital nikam                    Hi           04:02 PM, 13th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:02 PM, 13th Dec                   Centrepoint UAE whatsapp bot                    Hello Shital Nikam , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:02 PM, 13th Dec                     shital nikam                    1           04:02 PM, 13th Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:02 PM, 13th Dec                     shital nikam                    #9405470260           04:04 PM, 13th Dec                   Centrepoint UAE whatsapp bot                   Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number.           04:04 PM, 13th Dec                   Centrepoint UAE whatsapp bot                    Please type 1 to continue   Or type 2 to go back to the main menu  ?            04:04 PM, 13th Dec                     shital nikam                    1           04:04 PM, 13th Dec                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:04 PM, 13th Dec                     shital nikam                    9405470260           04:05 PM, 13th Dec                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:       You can also easily track your order from My Account > Order History.             04:05 PM, 13th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:05 PM, 13th Dec                     shital nikam                    2           04:05 PM, 13th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:05 PM, 13th Dec                     shital nikam                    1           04:05 PM, 13th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:05 PM, 13th Dec                     shital nikam                    [email-masked]           04:06 PM, 13th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:06 PM, 13th Dec                   Mais                   Hi Shital, I am Mais, thank you for contacting us, how may I assist you today?           04:07 PM, 13th Dec                   Mais                   we can see that you have contacted us regarding your order 9405470260           04:07 PM, 13th Dec                     shital nikam                    Hi           04:07 PM, 13th Dec                     shital nikam                    Yes           04:07 PM, 13th Dec                     shital nikam                    Yesterday when I ordered these items they were showing delivery by tomorrow           04:08 PM, 13th Dec                     shital nikam                    Now it is showing delivery by 17           04:08 PM, 13th Dec                   Mais                   we would like to inform you that the expected date of delivering the order is 17-12-22, so please allow us the time so that we can deliver the order successfully           04:09 PM, 13th Dec                     shital nikam                    I want some items urgently           04:09 PM, 13th Dec                   Mais                   and we will do our best to deliver our best to deliver the order at the soonest we can           04:09 PM, 13th Dec                     shital nikam                    But they were showing delivery by tomorrow that's why I ordered           04:09 PM, 13th Dec                     shital nikam                    I need them urgently           04:09 PM, 13th Dec                   Mais                   please accept our full apology for this, we will do our best to deliver the order at the soonest we can           04:10 PM, 13th Dec                     shital nikam                             04:11 PM, 13th Dec                     shital nikam                    See this page it is showing get it tomorrow 14 dec           04:12 PM, 13th Dec                     shital nikam                    Same like that yesterday it was showing get it by 13 th dec           04:12 PM, 13th Dec                     shital nikam                    That's why I ordered it           04:12 PM, 13th Dec                   Mais                   please accept our full apology for this delay, we will do our best to deliver the order at the soonest we can           04:13 PM, 13th Dec                     shital nikam                    Can you cancel my order           04:13 PM, 13th Dec                   Mais                   In case you want to cancel the order,  we would request you to not accept the delivery of your order.   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           04:15 PM, 13th Dec                     shital nikam                    Ok           04:15 PM, 13th Dec                   Mais                   Is there anything else I can assist you with?           04:15 PM, 13th Dec                     shital nikam                    No           04:15 PM, 13th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:16 PM, 13th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5457479