Subject: Ticket Assigned - Conversation with Guest
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 13 Dec 2022 12:02:18 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Guest Guest                    I requested Return  Can I Return in the store??           03:54 PM, 13th Dec                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:54 PM, 13th Dec                   Centrepoint UAE whatsapp bot                    Hello Guest , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:54 PM, 13th Dec                     Guest                    2           03:54 PM, 13th Dec                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            03:54 PM, 13th Dec                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:54 PM, 13th Dec                     Guest                    2           03:54 PM, 13th Dec                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:54 PM, 13th Dec                     Guest                    1           03:54 PM, 13th Dec                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:54 PM, 13th Dec                     Guest                    [email-masked]           03:55 PM, 13th Dec                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:55 PM, 13th Dec                   Mais                   Dear customer, I am Mais, thank you for contacting us, how may I assist you today?           03:55 PM, 13th Dec                   Mais                   we can see that you have contacted us regarding return process, could you please elaborate your query?           03:56 PM, 13th Dec                     Guest                    I requested Return  Can I Return in the store??           03:56 PM, 13th Dec                     Guest                             03:57 PM, 13th Dec                     Guest                    I requested Return  Can I Return in the store??           03:58 PM, 13th Dec                   Mais                   we would like to inform you that you can return to the store           03:59 PM, 13th Dec                     Guest                    Thank you sir           03:59 PM, 13th Dec                   Mais                   and in case you want to return to the store, please let us know so that we can cancel the online return request           03:59 PM, 13th Dec                     Guest                    Ok thank you           03:59 PM, 13th Dec                   Mais                   Is there anything else I can assist you with?           04:00 PM, 13th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:02 PM, 13th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5457401