Subject: Ticket Assigned - Conversation with Wajiha Manazir
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 13 Dec 2022 11:53:42 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Wajiha Manazir Wajiha Manazir                    Hell           03:47 PM, 13th Dec                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            03:47 PM, 13th Dec                     Wajiha Manazir                    Hello           03:47 PM, 13th Dec                   MAX UAE whatsapp bot                    Hello, welcome to Max!?   مرحبًا بك في ماكس            03:47 PM, 13th Dec                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:47 PM, 13th Dec                   MAX UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:47 PM, 13th Dec                     Wajiha Manazir                    1           03:47 PM, 13th Dec                   MAX UAE whatsapp bot                    Hello Wajiha Manazir , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:47 PM, 13th Dec                     Wajiha Manazir                    1           03:47 PM, 13th Dec                   MAX UAE whatsapp bot                   Please enter your order number to continue.           03:47 PM, 13th Dec                     Wajiha Manazir                    9404973474           03:48 PM, 13th Dec                   MAX UAE whatsapp bot                    Great news! ? Your order is ready for pick-up   Please check your email or SMS for more details. Don't forget to collect your order within 14 days to avoid cancellation.            03:48 PM, 13th Dec                   MAX UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:48 PM, 13th Dec                     Wajiha Manazir                    2           03:48 PM, 13th Dec                   MAX UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:48 PM, 13th Dec                     Wajiha Manazir                    1           03:48 PM, 13th Dec                   MAX UAE whatsapp bot                   Please enter your email address           03:48 PM, 13th Dec                     Wajiha Manazir                    [email-masked]           03:48 PM, 13th Dec                   MAX UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:48 PM, 13th Dec                   Mais                   Hi Wajiha , I am Mais, thank you for contacting us, how may I assist you today?           03:50 PM, 13th Dec                   Mais                   we can see that you have contacted us regarding your order 9404973474           03:50 PM, 13th Dec                     Wajiha Manazir                    Hi Mais           03:50 PM, 13th Dec                     Wajiha Manazir                    Yea actually I didn’t received any email           03:50 PM, 13th Dec                   Mais                   Please give me a minute to check.           03:51 PM, 13th Dec                     Wajiha Manazir                    Ok           03:51 PM, 13th Dec                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.           03:52 PM, 13th Dec                   Mais                   we will get in touch with you at the soonest we can           03:52 PM, 13th Dec                   Mais                   Is there anything else I can assist you with?           03:52 PM, 13th Dec                     Wajiha Manazir                    Nothing  Just confirmed me about my order for pickup bcz we have to fly on 16           03:53 PM, 13th Dec                   Mais                   we will do our best to process the order at the soonest we can           03:53 PM, 13th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:53 PM, 13th Dec                     Wajiha Manazir                    Thankyou           03:53 PM, 13th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5457337