Subject: Ticket Assigned - Conversation with ❤️❤️
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 12 Dec 2022 11:51:54 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ❤️❤️ ❤️❤️                    2           03:32 PM, 12th Dec                   MAX KW Whatsapp BOT                    Hello, welcome to Max!?   مرحبًا بك في ماكس            03:32 PM, 12th Dec                   MAX KW Whatsapp BOT                    Hello ❤️❤️ , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location  5. ?Reset Your password   Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:33 PM, 12th Dec                     ❤️❤️                    2           03:33 PM, 12th Dec                   MAX KW Whatsapp BOT                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 1803316 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            03:33 PM, 12th Dec                   MAX KW Whatsapp BOT                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:33 PM, 12th Dec                     ❤️❤️                    2           03:33 PM, 12th Dec                   MAX KW Whatsapp BOT                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:33 PM, 12th Dec                     ❤️❤️                    1           03:33 PM, 12th Dec                   MAX KW Whatsapp BOT                   Please enter your email address           03:33 PM, 12th Dec                     ❤️❤️                    [email-masked]           03:33 PM, 12th Dec                   MAX KW Whatsapp BOT                   Please wait, our agent will be with you shortly. Thanks           03:33 PM, 12th Dec                   Mais                   Hi Mohd, I am Mais, thank you for contacting us, how may I assist you today?           03:34 PM, 12th Dec                   Mais                   we can see that you have contacted us regarding return process, could you please elaborate your query?           03:34 PM, 12th Dec                     ❤️❤️                             03:35 PM, 12th Dec                     ❤️❤️                    No return my oder           03:35 PM, 12th Dec                     ❤️❤️                             03:35 PM, 12th Dec                   Mais                   could you please provide us with the order number?           03:37 PM, 12th Dec                     ❤️❤️                    *7000933026* *7000932956*           03:39 PM, 12th Dec                     ❤️❤️                    2 order           03:39 PM, 12th Dec                   Mais                   please provide me with the order number which start with 8           03:40 PM, 12th Dec                     ❤️❤️                    *7000933026*           03:41 PM, 12th Dec                     ❤️❤️                    This one Oder           03:41 PM, 12th Dec                     ❤️❤️                    *7000933026* *7000932956*           03:41 PM, 12th Dec                     ❤️❤️                    *7000932956*           03:42 PM, 12th Dec                     ❤️❤️                    This scand           03:42 PM, 12th Dec                   Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:47 PM, 12th Dec                   Mais                   regarding the order 7000932956 - 8403668930, we have processed the refund of amount (6.75 KWD) in your my credit wallet. You can use your my credit account in your online purchase in 5 easy steps:  Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           03:49 PM, 12th Dec                   Mais                   Regarding the order 7000933026- 8403691236, we have processed the refund of amount (2.5 KWD) in your my credit wallet. You can use your my credit account in your online purchase in 5 easy steps:  Step 1 - Simply log onto your account Step 2 - Start shopping Step 3 - Add chosen items to basket Step 4 - Proceed to checkout Step 5 - Select the my credit as a payment option           03:50 PM, 12th Dec                   Mais                   Is there anything else I can assist you with?           03:50 PM, 12th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:51 PM, 12th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5452375