Subject: New Reply Received - Fwd: order number 9404029545
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 12 Dec 2022 11:41:32 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Fwd: order number 9404029545  Ticket comment <div dir="ltr">Dear Team,<div><br></div>
<div>Thanks for your email and indeed it was astonishing to have such a situation from a top branded company like yours!.</div>
<div><br></div>
<div>Either you can arrange for collection from my home or you want me to drop it at any of your branches or same branch. I can do that.</div>
<div><br></div>
<div>Waiting for your reply.</div>
<div><br></div>
<div>Regards,</div>
<div><br></div>
<div>Thoufiq Ahamed</div>
<div><br></div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Dec 12, 2022 at 3:19 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr">
<div dir="ltr">Hi ​Thoufiq,</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused. This is definitely not the experience we wish you had when shopping on our website.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We would like to inform you that we can arrange a return process for the item and the amount will be ​refunded, then you can re order the item you wish and make sure that we will do our best to deliver the order correctly without any mistakes or delays.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">So, we kindly ask you to please confirm your wish about returning the item, so that we can do the needful and assist you further.<br><br>We are looking forward to hear from you soon. Thank you for your help!<br><br>
</div>
</div>
<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;box-sizing:border-box;display:inline'>Centrepoint </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5451774