Subject: Ticket Assigned - Conversation with garima
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 12 Dec 2022 11:36:15 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with garima garima                    Bot:  Hi, welcome to MaxFashion ?مرحبًا بك في متاجر ماكس فاشون Bot:  ✍️ Please enter your name Customer:  garima Bot:  Hi garima, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  1 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Main Menu Bot:  Hi garima, what do you need help with? Customer:  ?Store Location Bot:    Looking for a  MaxFashion Stores near you? Just tap on the link below? and choose your city.   www.maxfashion.com/ae/en/storelocator   Happy shopping!?️   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  521003608            03:28 PM, 12th Dec                     garima                    Why am I unable to redeem my shukran balance           03:29 PM, 12th Dec                   Mais                   Hi Garima, I am Mais, thank you for contacting us, how may I assist you today?           03:30 PM, 12th Dec                     garima                    I am unable to redeem my shukran balance           03:31 PM, 12th Dec                   Mais                   we can see that you have contacted us regarding store information, you can visit this link https://www.maxfashion.com/ae/en/storelocator in order to find all the stores with all their details, and in case you have another query please let us know so that we can assist you further           03:31 PM, 12th Dec                     garima                    I have another query           03:31 PM, 12th Dec                   Mais                   Here's how you can pay with your Shukrans: Log in to your CentrepointStores.com account. The Checkout indicator on the checkout page will help you determine how many points you can spend. Move the cursor to choose the amount of savings you want.  Note: Shukran points must have 200 points or more to pay via Shukran.           03:33 PM, 12th Dec                   Mais                   Is there anything else I can assist you with?           03:33 PM, 12th Dec                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:35 PM, 12th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5452266