Subject: Ticket Assigned - Click & Collect
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 12 Dec 2022 02:41:30 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Click & Collect Ridiculous service. Came to collect my order and see that I have to wait in a huge line because there was only 1 staff in the counter...just 1 staff and no one to help pack into the bags as well. Can you imagine? 20 customers waiting and just 1 person in the counter...what is the purpose of having a separate click and collect counter if you have to wait in line with the usual customers? A serious put off for future shopping https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5430068